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The Waitress Confessions: Secrets to Making Restaurant Reservations

“Etiquette means behaving yourself a little better than is absolutely essential.” - Will Cuppy Have you ever wondered what goes on behind the scenes when you book a table at a restaurant? There are certain...

resto mtl long “Etiquette means behaving yourself a little better than is absolutely essential.” - Will Cuppy

Have you ever wondered what goes on behind the scenes when you book a table at a restaurant? There are certain things you should keep in mind to make the reservation process smoother and ensure a pleasant experience for both you and the restaurant.

When Making a Reservation Do...

Have all your information ready. When making a reservation, be prepared to provide the date, time, and name under which the reservation will be made. Full names are appreciated to avoid any confusion. It's also crucial to inform the restaurant about the exact number of people in your party and any preferences or specifications you may have. This helps the restaurant cater to your needs effectively.

Call if there are any changes or modifications. If there are any changes to your reservation, such as the date, time, or number of guests, it's essential to inform the restaurant promptly. Similarly, if you anticipate being late, a courtesy call can make a significant difference in accommodating your arrival. Remember, the sooner you communicate, the easier it is for the restaurant to adjust accordingly.

Keep your reservation time, especially for large parties. If you're part of a large group, it's crucial to respect the reservation time. Restaurants manage their staff according to expected customer flow. By arriving on time, you allow the restaurant to provide excellent service without inconveniencing other guests. If you anticipate being late, a courtesy call goes a long way in helping the restaurant plan accordingly.

When Making a Reservation Don't...

Make reservations for more people than you really are. While it's understandable to want to secure a table for a large group, it's essential to be mindful of other potential guests. Making reservations for more people than you actually have can lead to unnecessary problems for the restaurant. It's always better to provide an accurate headcount. If unsure, you can call the restaurant in advance to update them on the number of guests.

Be wishy-washy about the time. When making a reservation, be explicit about the time you prefer. Vague timeframes can create confusion for the restaurant. Most places prefer reservations on the hour or half-hour increments. Being prepared with an exact time ensures a smoother booking process.

Blame the hostess for the restaurant's reservation policies. Sometimes, restaurants have certain restrictions or limitations on reservations. It's important to remember that these policies are in place to ensure smooth operations and provide fair opportunities to all guests. If you have concerns, politely ask for possible solutions, and if needed, request to speak with a manager for clarification.

Threaten the restaurant. It's never appropriate to make threats when trying to make a reservation. Restaurant staff goes above and beyond to provide excellent service, but they also have limits. Understand that last-minute reservations on busy nights may not always be possible. Instead of making threats, focus on finding alternatives or make reservations well in advance to secure your spot.

Hang up before giving all your information and expect to have a reservation. Rushing through the reservation process can lead to misunderstandings. Ensure you provide all the necessary details during the call to avoid any confusion. If the hostess confirms availability, it's essential to provide your contact information and confirm the reservation properly.

Reserve Responsibly...

Following proper etiquette and considering the do's and don'ts of making restaurant reservations can greatly enhance your dining experience. Remember, a good relationship with the restaurant can lead to personalized service and a more enjoyable time. Respect the restaurant's policies, and they will strive to meet your expectations.

So, reserve responsibly, communicate effectively, and savor every moment of your dining experience!