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10 Best Event Ticketing Platforms in 2024

Before attendees even step foot into an event venue, their first interaction is often with the registration platform. And any glitches or interruptions during the ticket purchasing process can be a major turn-off, potentially leading...

Before attendees even step foot into an event venue, their first interaction is often with the registration platform. And any glitches or interruptions during the ticket purchasing process can be a major turn-off, potentially leading to frustrated users or lost sales. That's why finding the right event ticketing platform is crucial for creating a flawless user experience that encourages ticket sales and leaves a positive first impression.

In this article, we'll dive into the 10 best event ticketing platforms in 2024, exploring their standout features, user-friendliness, and overall effectiveness. Whether you're an event organizer on a tight budget or looking for specific features, we've got you covered. So let's get started!

Review of Best Online Ticketing Platforms

1. vFairs

vfairs is one of the best event ticketing platforms vFairs takes the top spot as an all-in-one event management platform that streamlines your registration process, helps you market your event, and ensures smooth execution. It offers dynamic and highly customizable registration forms, tiered ticket segments, and integration with popular and secure payment platforms.

Ticketing Tiers

vFairs offers diversified pricing options with tiered structures tailored to different attendee segments. It also enables group registrations so that companies can purchase tickets for all of their employees in bulk.

Discount Codes

With vFairs, you can offer coupon codes supported by renowned payment gateways like PayPal and Stripe. You can offer early bird discounts, group discounts, or limited-time discount codes.

Payment Confirmation

Enhance customer communication with prompt payment confirmations and invoices sent directly to the registration email.

Security

vFairs is ISO 27001 certified, ensuring the security and safety of the platform. All payment-related data is encrypted, and popular payment methods like credit card, PayPal, and Stripe are integrated for secure financial transactions.

Direct Payment Channel

Organizers receive revenue directly without any third-party interference.

Custom Add-ons for Attendees

Offer enticing add-ons for attendees to customize their event experience. They can choose specific sessions or content during registration to get exclusive access.

User Segmentation

Automated segmentation of users based on their online event registration responses allows for personalized content and tailored notifications.

Seating and Accommodation Selection

Users can select their seats in the auditorium or choose from available accommodation options, enhancing their event experience.

Custom Event Landing Pages

Design branded landing pages with all event details and agendas displayed. Add exciting content like promotional videos and speaker bios to drive interest.

Customer Support

The vFairs team is available to set up registration forms and ticketing tiers based on your requirements. They also ensure smooth platform management for a seamless event execution.

CRM Integrations

Transfer data from the ticketing platform to your CRM system like Salesforce or Hubspot, automating data transfers and increasing efficiency.

Reports

Track registrations, attendee demographics, and revenue collected with vFairs' event reporting dashboards. Gain insights into attendee preferences and track the success of marketing efforts.

Onsite Check-in

For hybrid and in-person events, vFairs offers a mobile app for easy check-in and badge customization.

Pros and Cons
  • Pros:
    • "I needed a registration and ticketing platform, as well as an app and a support team. With vFairs, we got it all! I have been a customer for 6 years and will continue to be." - Kelsey P.
    • "We promoted ticket sales and workshops with direct links for individuals to make purchases. With an incredibly user-friendly app, vFairs allowed us to focus on producing a first-class event while everyone had a resource for information, and therefore fewer questions were asked of our staff." - Karen S.
  • Cons:
    • "There were no major downsides to using vFairs. The price was very fair, the support was good, and my few recommendations after the event were noted and already in their queue for improvement based on other customers' feedback." - Corbin S.

2. EventBrite

eventbrite event ticketing platform Eventbrite's ticketing software offers a variety of ticketing options for attendees to choose from. It accommodates tiered ticket structures and integrates social tools for extensive event promotion. However, some users express concerns over the platform's service fees, which can impact the overall cost for organizers on tighter budgets.

Key Features:

Tiered Ticketing Options

Organizers can implement tiered pricing structures, offering different ticket types for various attendee segments.

Discount Codes and Promotions

Eventbrite's online ticketing system supports the creation of discount codes and promotional offers to implement strategic pricing.

Real-time Analytics

Organizers can track ticket sales, monitor registration data, and gain insights into attendee demographics.

Multi-Currency Support

Eventbrite supports transactions in multiple currencies, catering to organizers hosting international events.

Pros and Cons
  • Pros:
    • "The design of Eventbrite makes it very welcoming, simple, and easy to use. It feels less daunting than ticketing platforms like Ticketek, which I believe creates a less stressful buying experience for the customer." - Verified User
  • Cons:
    • "They changed their payout terms at the beginning of the pandemic from daily payouts to holding all funds until 2 weeks after an event. I can't use Eventbrite for my in-person events because I need the cash flow to pay expenses leading up to the event. Takes some time to set up organization and automated messaging." - Mark M.

3. Webex Event

webex event ticketing platform Webex Event extends its virtual collaboration tools into event ticketing. The platform integrates with its virtual meeting features and offers a user-friendly interface for straightforward event setup. However, users have noted concerns about ticket type flexibility and limited editing options.

Key Features:

Automated Confirmation and Communication

Webex Event offers automated confirmation emails upon registration, keeping attendees informed. The platform also supports communication tools for event updates and announcements.

Access Control and Security

Robust access control features ensure secure event entry, including unique event links and participant authentication.

Reporting and Analytics Tools

Organizers can track ticket sales, registration data, and attendee engagement through Webex's reporting and analytics tools.

Third-Party Integrations

Webex Ticketing integrates with third-party tools, enhancing its overall functionality and allowing organizers to connect event data with other essential tools like CRM systems and marketing platforms.

Pros and Cons
  • Pros:
    • "We really liked the ticket purchasing feature. This made selling tickets for both in-person and virtual attendees painless. The reporting tool was helpful at the end. We were able to see who and how many people attended each event." - Laura C.
  • Cons:
    • "I wish there was a way to edit the ticket type purchased when the tickets are the same cost. An ability for only backend users to edit/update the ticket type would be a great add." - Simona H.

4. SurveyMonkey (PurplePass Ticketing)

survey monkey purple pass event ticketing platform SurveyMonkey's registration platform, called PurplePass Ticketing, offers a range of features suitable for event organizers. It provides customizable registration forms and free options for those with basic needs. However, users seeking advanced functionalities and bespoke designs and branding might encounter limitations.

Key Features:

Basic Free Registration Option

SurveyMonkey provides a free registration option for simple event registration and data collection for up to 25 attendees.

Custom Questions

Organizers can implement tailored questions during the registration process, gaining specific insights from attendees.

Registration Analytics

SurveyMonkey provides analytics tools for tracking registration data, allowing organizers to gain insights into registration trends.

Payment Processing

Seamless payment processing is facilitated for paid events, allowing organizers to collect payments from attendees during registration.

Email Communication Tools

The platform includes communication tools for sending event-related emails to registrants, providing important updates and reminders.

Pros and Cons
  • Pros:
    • "I really like the fact that there is really good customer support that usually responds within a couple of hours once the ticket has been filed." - Henry C.
  • Cons:
    • "I really think the payment portal needs some improvement for integrations. However, once it was set up, it became an easy solution for smaller events." - Verified User

5. Cvent

cvent event ticketing platform Cvent is a comprehensive event management platform that includes features for event registration, ticketing, and attendee management. It offers customizable registration forms, varied ticketing options, and detailed reporting about ticketing and registration data. However, users have noted complexities in the platform's learning curve and its reliance on third-party data.

Key Features:

Customizable Registration Forms

Cvent offers organizers the ability to create highly customizable registration forms, including specific fields and questions tailored to the event's unique needs.

Varied Ticketing Options

Organizers can implement diverse ticketing options, including tiered pricing structures and promotional discounts.

Automated Email Communication

Cvent facilitates communication with attendees through automated emails, providing confirmations, event details, and updates.

Attendee Self-Service Options

Cvent enables attendees to manage their registrations through self-service options, allowing changes to their registration details.

Real-time Reporting

Cvent's reporting and analytics tools offer real-time insights into registration metrics, allowing organizers to track ticket sales and event performance.

Pros and Cons
  • Pros:
    • "[Cvent] gave us a ticket-buying platform that complied with all our needs for our 5-day conference." - Annabel H.
  • Cons:
    • "One of the challenges we have for our large events is keeping track of who has a ticket to sit and eat at the event (vs other people just hanging out). Wish there was a tie to some suggested vendors for the best ways to use…the event registration management to manage that part of the event." - Verified User

6. TicketManager (formerly InviteManager)

TicketManager is one of the best event ticketing platforms, especially for concerts, sports events, and live performances. It offers multiple ticketing tiers, real-time sales tracking, secure payment processing, mobile ticketing, integration with promotional tools, and access control.

Key Features:

Multiple Ticket Types

TicketManager supports various ticket types, including general admission, VIP, and tiered pricing structures.

Real-time Sales Tracking

Organizers can track ticket sales in real time, gaining instant insights into the progress of ticket sales.

Secure Payment Processing

TicketManager ensures secure payment processing for both organizers and attendees, integrating trusted payment gateways.

Mobile Ticketing

Attendees can access and manage their event tickets directly from their smartphones, reducing the reliance on physical tickets.

Integration with Promotional Tools

The platform allows organizers to enhance event marketing strategies with promotional codes, discounts, and special offers.

Access Control

Implement electronic ticket scanning and verification for a smooth check-in process and controlled event access.

Pros and Cons
  • Pros:
    • "It is great to be able to track everything and pull various reports and views. It is nice to be able to easily upload the whole season and only those tickets that apply." - Kathy B.
  • Cons:
    • "Sometimes, Invitation emails go to Spam boxes. Would like to be able to pull a report about invitation status (delivered, dropped, RSVP, etc.) for all attendees of an event at one time, instead of by each invitee individually." - Meghan F.

7. Bizzabo

Bizzabo is an event technology platform known for its user-friendly interface and services for large to medium enterprises. It offers customizable branding, marketing and promotional tools, real-time analytics and reporting, and customer support. However, users have reported difficulties with specific types of registrations not shown in reports.

Key Features:

Secure Payment

Bizzabo's ticketing platform ensures secure payment processing, providing attendees with a trustworthy payment experience.

Customizable Branding

Organizers can customize branding elements throughout the ticketing process, aligning visuals with their event.

Marketing and Promotional Tools

Bizzabo offers a suite of marketing and promotional tools, including email campaigns and social media integration.

Real-time Analytics and Reporting

Dynamic analytics and reporting tools allow organizers to monitor registration metrics and track attendee engagement.

Customer Support and Help Desk

Organizers and attendees have access to a comprehensive help desk, offering prompt assistance throughout the event.

Pros and Cons
  • Pros:
    • "This platform effectively covers various aspects, including ticketing, registration, attendee engagement, and event evaluation. Utilizing Bizzabo greatly streamlines our event planning process." - Meghan M.
  • Cons:
    • "Reporting features are difficult. I wish there was a way to see specific types of registrations easier. Example: all in-person attendees, all virtual attendees, no matter the ticket type." - Lisa E.

8. Splash

Splash is an event marketing and ticketing platform focused on creating visually appealing event pages and seamless registration experiences. It offers early bird discounts, giveaways, donation and fundraisers, add-on tickets, and limited ticket design customization. Some users have reported that extras and services come at an additional fee.

Key Features:

Early Bird Discounts

Implement early bird discounts to encourage early ticket purchases for events.

Giveaways

Organizers can set up giveaways, offering complimentary tickets or special promotions to selected attendees.

Donation & Fundraisers

Splash facilitates the integration of donation and fundraising options during the ticket-purchasing process.

Add-on Tickets

Enhance the ticketing experience by offering add-on tickets, allowing attendees to customize their event participation.

Limited Ticket Design Customization

Some users have reported limitations in ticket design customization, expressing a desire for more extensive options.

Pros and Cons
  • Pros:
    • "I thought their ticketing system was a little tricky at first with cancellations, but they have recently updated that, and now it works great!" - Lisa N.
  • Cons:
    • "It feels like many of the extras and services come at an additional fee. Things that you assume are something you can simply set up on your own, like integrations, require their services at an added cost." - Danielle N.

9. TicketSource

Using the Ticketsource event ticketing platform, organizers benefit from features like customizable event pages, flexible ticketing options, and the absence of platform booking fees. However, adding donations incurs an additional 3.5% administration fee.

Key Features:

Customizable Event Pages

Create personalized event pages to showcase event details, branding, and relevant information.

Flexible Ticketing Options

Tailor ticket types and pricing structures to accommodate various attendee segments and preferences.

Donations Integration

Buyers can donate during ticket purchases, allowing organizers to raise funds for charitable causes.

No Cancellation Fee

Enjoy the absence of fees for cancellations, providing flexibility without additional costs.

Commitment-free Experience

Utilize the platform without long-term obligations, as there are no contracts or minimum requirements.

Pros and Cons
  • Pros:
    • "The percentage that TicketSource takes from your ticket sales compared to the competition is a lot smaller and customer service." - Andrew D.
  • Cons:
    • "Ticket Printing could be easier, multiple log-ins (easy switch over) would make life easier, contact Manager very basic, some of the show/event-based setup features could be further developed." - James F.

10. EventBee

Eventbee is a web-based event ticketing platform known for its versatility in offering single or multiple ticket types. It offers complete customization options for event pages, registration forms, and confirmation emails. However, some users have raised concerns about the learning curve associated with the platform.

Key Features:

Complete Customization Options

Eventbee allows organizers to tailor event pages, registration forms, and confirmation email contents according to their branding and event requirements.

WordPress Tickets Widget Plugin

Eventbee offers a WordPress Tickets Widget plugin, simplifying the integration of ticket selling into WordPress websites.

Event Manager App for Android

Eventbee provides an event manager app for Android, allowing on-the-go event management tasks such as attendee search and offline check-ins.

Integration with Streaming Platforms

Eventbee integrates seamlessly with popular streaming platforms like Zoom and Google Meetings, enabling easy transition into virtual events.

Pros and Cons
  • Pros:
    • "I like Eventbee because of its simple UI. We can create an event within seconds, and Eventbee also provides two types of registrations, paid and free, which is very helpful. It also includes booking of two modes, virtual and onsite. Finally, Eventbee is an excellent platform for making a ticket-based event." - Sumit D.
  • Cons:
    • "Here are the difficult things: takes time to learn, not all features are available in all plans, customer support is good but can get slow sometimes." - Abhijeet S.

Conclusion

Choosing the right ticketing platform is essential for a seamless event experience. While smaller platforms may be suitable for limited ticket volumes, scaling up to hundreds of attendees requires a robust solution. Platforms like vFairs offer customizable, secure, and flexible features that streamline event ticketing and provide all-in-one event tech solutions.

As you embark on your event planning journey, carefully assess your requirements and opt for a platform that seamlessly aligns with your unique needs. Remember, a proficient ticketing platform not only enables smooth ticket sales but also enhances attendee experiences and contributes to the overall success of your event.

FAQs

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